FAQ's

Three families: embroidery, patches, and printing. Embroidery comes in standard flat, 3D puff, and 3D puff chain stitch. Patches come in leather, PVC, woven, sublimated, and embroidered patch, all hand-stitched. Printing is full color. Every method is available with no minimum order.

Pick a product, choose a placement and a customization method, and launch the Design Studio. Upload your logo or build a design from scratch, and watch it on the actual product as you work. After checkout, we email a design proof within 1 to 2 business days, with unlimited revisions.

Yes. After you place your order, we email a design proof within 1 to 2 business days. You can request unlimited revisions at no charge, and production begins only after you approve the proof. Nothing gets made until it looks right to you.

There is no minimum order at Griwolfe. Order as low as 1 unit with embroidery, a patch, or printing. A single patch item costs more per unit because of patch setup, and 1-unit orders are not eligible for a refund.

Rush service is available, as low as 3 business days. Contact us by phone, email, or live chat to arrange rush before you order. Rush is available for all customization methods.

No. We charge no setup fee and no artwork fee on any order, and the Design Studio is free to use. Your price reflects the product, the customization method, and the quantity, nothing else. What you see at checkout is what you pay.

Yes. Items sharing the same design, customization method, and size count together as one design group and qualify for the same volume pricing tier. One design can span different styles and colors. Changing the design itself, including its colors, creates a separate design group. So does moving the design to a different placement.

Standard production is 2 weeks for embroidery and printing, and 4 weeks for patch methods, counted from proof approval. Rush service is available, as low as 3 business days. Contact us by phone, email, or live chat to arrange rush before you order.

Shipping is free on every US order, excluding Alaska, with no minimum order size. International shipping is available; rates, taxes, and duties are shown at checkout. See our shipping policy for full details.