To update my previous review, I'm just negative on the fabric but the embroidery work is amazing, far exceeding my expectations!
I have used Griwolfe several times for hats for charity events and my own business (DoorLocksDirect.com). They always arrive on time and with top notch quality. The custom team does a great job being very responsive if any proof changes are requested. Highly recommend!
Had a great experience working with Griwolfe on custom trucker caps. The customization was easy, communication was great, product was built and shipped fast with good quality. Couldn’t ask for a better online experience.
I purchased a large batch of golf hats with my company's logo sewn in and they are beautiful. The customer service experience was personal and seamless. We needed them by a certain date and the order was rushed no problem. Everyone loves these hats!
First time ordering with Griwolfe. We ordered some new carhar hats with our logo and tag line. The team took care to ensrue that the lettering, size, color, and location were exact and perfect. The hats were delivered very quickly upon approval of the final proof. Will continue to order our company gear from Griwolfe.
Hello. The font size that was shown to me and agreed upon looks very different from the real-life hats that came yesterday. I would like to get the font fixed, and free of charge, it goes without saying. Thank you.
Dear Ryan,
We take the accuracy of our custom orders seriously and have reviewed your project history. To ensure our customers are happy, we provide a rigorous proofing process. In this case:
Custom Request: After several revisions where you requested the design be made progressively smaller, we reached a technical production limit for small text.
Formal Approval: You reviewed and formally approved this final design proof (Link: https://cdn.shopify.com/s/files/1/0655/5638/1925/files/3393-review-1.jpg?v=1775079383) before we moved to production.
Final Accuracy: As shown in the final product (Link: https://cdn.shopify.com/s/files/1/0655/5638/1925/files/3393-review-2.jpg?v=1775079383), the hats were manufactured to be a 100% match to the dimensions and font size specified in your approved proof.
Because the items were produced exactly as requested and authorized, we cannot offer a free replacement.
Ordered 8 fully embroidered hats. That came out great and only took about 2 weeks to get!
Absolutely perfect fit. Great embroidery. One of the best hats I’ve ever had. Thank you.
Shipped the wrong hats, still waiting for correct ones
The hats look great! High quality, quick turnaround and will use Griwolfe again.
I had the best experience from using their website to calling and talking to their educated customer service reps (even messaging on the web chat), ordering hats to receiving them in person!!! EVERY SINGLE step was personal, easy, and executed well. I was blown away by how well they communicated with me! They even went out of their way to alter our logo just slightly to help it display better on our hats! Thank you, Griwolf! You made ordering embroidered logo hats WAY easier than I ever thought it could be!
5/5 Stars
Absolutely love how these turned out! The embroidery is clean, the colors are sharp, and the Richardson 112 base is a perfect choice. Ordered two colorways and both came out great — the detail on the logo is impressive. Fast turnaround, quality work, and they look even better in person. Highly recommend!
They did outstanding with artwork and the communication/shipping was fantastic! Highly recommend this company
Was a little nervous ordering from a company recommended on my fb page. Couldn’t be any happier that I ordered easy quick great quality
Service, delivery, and finished product were all excellent. I love my hats!
The hats I ordered arrived exactly when promised, exactly as ordered.
Great quality. Process was easy. Very pleased!
Stitching looks great , super easy to upload a pdf and they knew eaxaclty how I wanted it displayed !
They look professional and are high quality products. Prompt delivery and I have been a repeat customer.
