Custom Legacy TACT Tacticool Hat

Hi Rick,

Thank you for your feedback, and we’re sorry to hear the Legacy TACT Tacticool Hat didn’t meet your expectations. We rely on the manufacturer’s specifications to describe all products and can confirm that this hat aligns with the standard low-profile style found across the industry. However, we understand preferences can vary, and we’re glad we could resolve the issue by issuing a refund, as per your request.

For clarity, we also offered to replace the hat with any other low-profile option from our collection, but you chose a refund instead.

While our primary focus is on custom embroidered and patch hats, we offer blank samples so customers can assess quality before placing larger, customized orders. This ensures confidence in the product before committing to a bulk purchase featuring your brand's logo.

If you have any concerns about fit or style, feel free to contact us. We’re always happy to help you find the perfect hat to meet your needs.